"What does the term 'ISP' mean?"
These letters stand for Internet Service Provider. It is the organisation who you currently dial up from your computer in order to connect to the Internet. Once you are connected to the Internet via your ISP you are able to perform e-mail functions or visit various websites anywhere in the world.

I'd like all my staff to have e-mail addresses related to our company name."
Once we register your domain name and set up the hosting arrangements we can also set up just what you require. For example if your domain name was www.jumpsuits.com  you could have multiple e-mail addresses such as john@jumpsuits.com  and  sales@jumpsuits.com  and  peggy@jumpsuits.com  and  info@jumpsuits.com   Does this give you the general picture?

"If my e-mail mailboxes are part of my domain do I still need an ISP?"
Yes you do. Your Internet Service Provider provides the method by which you physically connect to the internet. You can only send or receive your e-mails after you are connected regardless of whether your mailboxes are located on your own domain's mailserver or on your ISP's mailserver.

"Are there advantages to having my mailboxes at my domain?"
Yes, very important ones. It means that you can change your ISP in future without having to change your e-mail address at the same time. Imagine all the hassles this avoids and consider the problems you would have faced otherwise. There's no way you can advise a new e-mail address to absolutely everyone who has your old one. And many lazy people will fail to act on your new address notification anyway. Sad but true!

"What is an 'email re-direct' facility?"
Say you want to have your website domain name as part of your Firm's email address. Maybe you want to have an email address of info@myhotel.com.  You wish to publicise this name rather than the old email address you have with your ISP. Now let's assume your old address is say smith@isp.com.au and you still need to use that old email address for a variety of reasons.

You might decide that the perfect solution is to have any mail arriving at info@mydomain.com instantly on-forwarded to your mailbox at smith@isp.com.au. Then, whenever you collect your mail you will receive anything which was sent to either address. Nambucca Graphics can set this up for you but first an important word of caution....if you ever change ISP or mailbox name you must instantly advise us of the fact. Otherwise your re-directed messages will just become orphans in cyberspace.