"If I find I can't raise my website, should I notify you immediately?"
No that is not necessary because every website is off the air for brief intervals from time to time. Maybe the webserver computer has to be re-booted, maybe new software or hardware has to be installed or maybe there is a telephone line glitch somewhere. Maybe your ISP is just having a temporary problem. Usually the interruption lasts for only five minutes or less. On very rare occasions it can be several hours or more so we have a suggestion below.

Firstly check to make sure you can raise a few other popular websites. This ensures that the problem is not related to your computer or to your Internet Service Provider. If all seems ok then re-check your own website at hourly intervals. If problem exists beyond two hours then please phone or send us an email.

"I received an offer from some company offering to monitor my site
and let me know if it went off the air. Is this kind of service helpful?"
Not really. They won't know where the problem lay at the time they experienced a problem. It could be at their end, our end or any number of places between them and the webserver. And by the time you receive word the glitch has probably disappeared anyhow.

Why pay good money to be advised of momentary glitches you can probably do nothing about? Bear in mind that every website is off the air for tiny intervals from time to time. Maybe there was just a brief telephone network hitch somewhere in the trillions of cables which join us all together. Or sometimes the great internet phonebook in cyberspace gets a momentarily scrambled and your website entry can't be found. Usually these interruptions lasts 5 minutes or less.

Here's our recommendation. On your own computer, change your browser's "Home Page" to be the Home Page of your own website. Now every time you connect to the internet and start Internet Explorer or Netscape Navigator your site will be automatically loaded. If there is a problem and your site returns an error message, check it again in one hour. If the site is still off the air notify Nambucca Graphics and we will check into it from our end.